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New Releases
Veggie Tales Pirates Who Don't Do Anything Family Pass
Veggie Tales Pirates Who Don't Do Anything Single Movie Pass
Pirates Who Don't Do Anything
Shells #20 Rob Bell - Nooma 5 Pk Books
Shack - Audio Book On Cd
Pegz Bookmark Purple Pastel + 3free Pegz
Pegz Journal Blue + 3 Free Pegz
Henri Lanctin- Messenger Of Grace
How Can We Be Silent
1 & 2 Peter & Jude Lifeguide Bible Study
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Frequently Asked Questions


Search

General Inquiries

Searching for an item

Website Security



General Inquiries

Q: Are there any other options if I dont feel comfortable using my credit card online?
A:

Yes, you may call our toll free number (866-265-3799) and pay by phone or arrange for pick up if you are local.



Q: How can I reach you?
A:

You can reach us by:

 

Telephone: 506-857-3066
Fax: 506-856-9283
Toll-Free: 1-866-265-3799


Email: info@lbnbooks.com

 

Visit us in store at 251 St. George Street, Moncton, New Brunswick E1C 1W2

 

You can also send us a message through our online contact form.



Q: Will you share my personal information with other companies?
A:

No, La Bonne Nouvelle would never share your information without your express consent.



Searching for an item

Q: How do I find one specific authors books?
A:

If you are certain of the spelling you can enter the authors name into the common search bar as last name first then first name within quotes, this will cancel out any searches that don't exactly match. For example: "Kingsbury, Karen"



Q: How do I use the Advanced Search option?
A:

The Advanced Search is located in the upper right hand side of the screen. When you click it, you will be taken to another screen which will have options to search by Category, Sub Category, ISBN, Publisher, Author or Keyword. After inputting the data you have available and clicking Search, you will be taken to a results screen showing all possible matches.



Q: I get a lot of different books when I put a title into the search bar, why?
A:

Our search engine anticipates that you might be entering just a portion of the title and looks for any items that may match to help you find what you are looking for.



Q: What if I cannot find what I am looking for?
A:

After performing a Search, you will see a message across the bottom of the screen saying "Can't find what you're looking for?".  Click this link and it will take you to a user friendly form to fill out which will allow us to contact you after we find your requested item.



Q: What if I have the ISBN number?
A:

You can search by two methods, either by entering the ISBN into the common search box found throughout the website, or by clicking on Advanced Search located in the upper right hand side of the screen.  It will then give you several easy options for inputting data into various search fields.



Website Security

Q: Are your checkout pages secure?
A:

Yes. In today's world, for better or worse, security issues are at the forefront of our thoughts. GeoTrust QuickSSL is just one solution from GeoTrust that should give online consumers and businesses peace of mind.

Sites secured by QuickSSL are utilizing 128-bit SSL certificates thereby offering the highest level of encryption or security possible. This means you can rest assured that communications between your browser and this site's web servers are private and secure.



Q: When I become a member will you keep my credit card info on file?
A:

No, we value your security and keep only your Name, email and shipping adress on file.



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